Your car has broken down during travelling, and you find yourself on the side of the road, immobilized. You will have to manage the breakdown service of your vehicle. Which professional do you turn to? What are the prices charged? Can you tow your vehicle yourself?
Breakdown or towing: what’s the difference?
There are two different types of intervention when you call a professional in the event of a breakdown:
- Simple troubleshooting:the professional can carry out repairs at the place of immobilization, and you can leave with your car immediately after its intervention;
- Breakdown service requiring towing: if the professional cannot carry out the repairs at the place of immobilization, he will be forced to return your car to the garage.
In your daily life, you are constantly faced with different concerns. Your car can break down when you do even not predict it. If it’s a minor failure, you can fix it. But when the engine is faulty and causes the shutdown of any system, it is mandatory to resort to a towing service.
Things to consider before hire the Towing Services for Your Vehicle
- Areas of intervention
A Roadside Assistance Houston puts all the means at its disposal to be available at any time and as quickly as possible. Responsiveness and speed are, in fact, two important parameters that help to ensure its reliability and professionalism. It is, therefore, unnecessary to contact a towing company that does not intervene in the area where you are.
- The price
Not all towing and recovery companies charge the same rates. They vary depending on the services and other parameters. Before choosing a company, find out about the rates from your towing company. She will always give you an approximate price on a service offered. If you have the time, make a cost comparison to choose a company that provides better value for money. Ask about the hookup prices that relate to securing your vehicle to the tow truck. The same is true for the costs per kilometre.
- Emergency assistance
This parameter is crucial. Find out about the quality of the emergency service offered by the recovery and towing company. It is undeniable that most Houston Towing is done for emergencies and traffic accidents. These events are not predictable. It is undeniable that a breakdown causes disruptions, especially on road traffic and your schedule for the day.
- Customer service
Lousy customer service over the phone is usually bad for a business. Customer service is, in a way, the identity card of a company. Therefore, it must be impeccable. Hospitality is an important criterion and greatly influences customers in their choices. Even if a company’s services and facilities are of high standard, poor telephone reception will draw potential customers into the competition.
Towing is more than just moving a crashed or damaged vehicle. Consequently, towing companies do not necessarily offer the same services. Most of them specialize in car collection and roadside assistance services, while others are limited to recovery and heavy haulage. After all, a towing and breakdown company can often help you at the scene of an accident and tow the car with ease. Therefore, before choosing a service provider, inform yourself sufficiently about the various services offered.